Support
Account, sign-in and billing questions, plan changes and refunds, privacy and data requests.
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Pick the channel that fits your question, and we will take it from there.
Bugs and feature requests
Report a bug or ask for a feature on our public feedback board, where you can follow every reply.
Open an issueIdeas and showcases
Questions, ideas and anything you have built with Galatrix. The community is there too.
Start a discussionNews
Follow Galatrix for updates on new features, the editor and the platform.
Galatrix on LinkedInReporting a player or a world
To report a player or a world, use the report option on the platform itself. Reports go straight to our moderators, and our safety and moderation guide explains what happens next.
Billing
For a question about a charge, email us from the address on your account with the date, the amount and the receipt reference. Our refund and cancellation policy sets out how we handle it.